The problem
Field service businesses — HVAC, plumbing, electrical, appliance repair — run on scheduled jobs, but most of the value is created (or lost) between the office and the job site. Wrong parts, missed appointments, missing signatures, invoices that arrive three weeks late.
The vans get tracked but the work doesn't. The result is a business that runs on adrenaline and phone calls.
What Netlynk provides
- Job dispatch with drag-and-drop assignment
- Technician mobile app: job details, parts, checklist
- Customer signature and before/after photos
- Time-on-site tracking, invoicing-ready
- Invoicing integration into your accounting stack
How it looks in practice
Dispatch drags a job onto a technician's schedule. The technician's app shows the job, parts list, customer contact and a checklist. Time-on-site starts automatically on arrival (from GPS geofence), stops on departure. Before/after photos and customer signature capture proof. The moment the job is closed, an invoice is generated in the accounting system.
The office spends less time chasing paperwork. The technician spends less time on the phone. The customer pays faster because the invoice arrives with photos and a signature.